Legal Documents

Zd22's Privacy Policy — Our commitment to protecting your information

When you use zd22, your personal information is entrusted to us. This document clearly explains how that information is collected, stored, and kept secure.

Last Updated: January 2026

How We We Protect Your Data

A quick overview of the most important highlights of zd22's privacy policy.

SSL Encryption

All your data is protected with 256-bit SSL encryption. No one can view or intercept your information during transmission.

Your Data Is Never Sold

We never sell your personal information to third parties. Protecting your privacy is our top priority.

Secure Data Storage

Your data is stored on secured servers. Firewalls and multi-layer security measures are in place to prevent unauthorized access.

Minimal Data Collection

We only collect information that is genuinely required to deliver our services. No unnecessary data is ever collected.

Your Control

You have the right to view, correct, or delete your own data. You can submit such a request to our support team at any time.

Transparent Cookie Policy

We are fully transparent about our use of cookies. This policy provides a detailed explanation of what each cookie does and why it is used.

1

Introduction & Scope of Policy

Zd22 (www.zd22.bar) is a trusted online betting and gaming platform in Bangladesh. We understand that when you visit our site, you need to share certain personal information with us — and we take the responsibility of safeguarding that information very seriously.

This privacy policy explains how zd22 collects your personal information, how it is used, who it may be shared with, and what rights you have over your data. This policy applies to zd22's website, mobile app, and all digital services.

By using our platform, you consent to the data processing practices described in this privacy policy. If you do not agree with this policy, please refrain from using our platform and contact the support team.

Please note: This privacy policy should be read alongside zd22's terms and conditions. Together, both documents form the complete agreement between you and zd22.

2

What Information We Collect

Zd22 only collects information that is genuinely necessary to deliver our services properly. We never collect unnecessary or excessive data. The table below outlines what types of information we collect and why:

Data Types Example Purpose of Collection
Identity Information Name, date of birth, national ID Account Verification & KYC
Contact Information Mobile number, email address Account Registration & Contact
Financial Information BKash/Nagad/Rocket number, transaction history Payment Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Information Bet history, gameplay duration, wins and losses Service Improvement & Responsible Gaming
Cookies & Tracking Session cookies, preference data Improving User Experience

We collect information in two ways — directly from you (such as during registration) and automatically (such as through cookies or log files). In both cases, the data collected is kept safe and secure.

3

How We Use Your Information

Zd22 uses your information only for legitimate and necessary purposes. Your data is never used in any way that would violate this privacy policy. The purposes for which we use your information include:

  • For account creation, verification, and management.
  • To process financial transactions, including deposits and withdrawals.
  • To deliver gaming services and improve your betting experience.
  • To prevent fraud, forgery, and money laundering.
  • To promote responsible gaming and support users experiencing gambling-related issues.
  • To meet legal obligations and comply with regulatory requirements.
  • For providing customer support services.
  • To send you promotional offers and bonus information (with your consent only).
  • To monitor and improve platform performance and the overall user experience.

Important: We may use your information to make automated decisions — such as fraud detection. If you have any objection to such automated decisions, you may request a human review.

4

Data Sharing & Disclosure Policy

Zd22 never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances. In every case, only the minimum necessary data is shared.

  • Payment Providers: Necessary data is shared with payment partners such as bKash, Nagad, and Rocket to process transactions.
  • Technology Partners: Technology providers supporting our operations may have limited access to certain data.
  • Legal authorities: Information may be disclosed to authorities based on a court order or government directive.
  • Business Transfer: In the event of a company merger or acquisition, your information may be transferred to the new owner, but the terms of this policy will continue to apply.

Our Commitment: We never sell your data to advertisers, data brokers, or any other third party. All data sharing with our partners is governed by strict contractual agreements.

5

Cookie Policy & Tracking Technologies

Zd22 uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience. The types of cookies we use:

  • Essential cookies: These cookies are essential for the platform to function properly. They are used to maintain login sessions, ensure security, and more.
  • Performance Cookies: Collects analytics data to understand how users interact with the site.
  • Functionality cookies: Stores your preferences, language settings, and personalization data to enhance your experience.
  • Marketing Cookies: To show you relevant promotional content — but only with your consent.

You can disable or delete cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some platform features.

6

Data Retention Period

Zd22 does not retain your data longer than necessary. Retention periods are determined by legal obligations, business needs, and the nature of your relationship with us.

  • Active account data: retained for as long as the account remains active.
  • Financial transaction records: retained for up to 7 years as required by law.
  • KYC documents: retained for up to 5 years after account closure.
  • Gaming history: up to 2 years after account closure.
  • Communication records: retained for up to 1 year after resolution.

Once the retention period expires, your data will be securely deleted or anonymized. You may also request deletion of your data after account closure — though this may not always be possible where legal obligations apply.

7

Your Rights

Zd22 believes every user should have full control over their own data. That is why we provide you with the following rights:

Right to Access Your Data

You may request to see what information we hold about you. We will provide the complete details within 30 days.

Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction and we will update it promptly.

Right to Erasure

You may request the deletion of your data under certain circumstances. We will comply unless we are legally required to retain it.

Right to Object to Processing

You may object to the use of your data for specific purposes (such as marketing). Once you object, we will stop using your data for that purpose.

Right to Data Portability

You may request a copy of your data in a standard, machine-readable format to facilitate transfer to another service.

Right to Withdraw Consent

You may withdraw your consent at any time. However, any processing carried out prior to the withdrawal will remain valid.

To exercise any of these rights, please contact our support team. We typically respond within 30 days. For complex requests, this period may be extended to a maximum of 90 days.

8

Security Measures

Zd22 applies industry-leading technical and organizational security measures to keep your data safe. Our security infrastructure is regularly reviewed and updated.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Firewall Protection: An advanced firewall system blocks unauthorized access.
  • Two-Factor Authentication: Two-factor authentication is available for account login.
  • Security Audit: Regular third-party security audits are conducted.
  • Data Backup: Your data is stored on secure backup servers.
  • Staff Training: All our staff receive regular training on data protection.

Your Role: We ensure the highest level of security on our end. However, it is your responsibility to keep your account password strong, never share it with anyone, and report any suspicious activity immediately.

9

Minor Protection

Zd22 is an adults-only platform. We strictly ensure that no one under the age of 18 can access our services. Measures we take to protect minors:

  • Age verification is mandatory at the time of registration.
  • Age verification is carried out as part of the KYC process.
  • Suspicious accounts are investigated immediately.
  • Parents or guardians may contact us to request account closure.

If we become aware that a minor is using our platform, the account will be suspended immediately and all associated data will be deleted.

10

Third-Party Links & Services

The zd22 platform may integrate certain third-party services — such as payment gateways or game providers. These third parties have their own privacy policies, and zd22 is not responsible for their data processing practices.

We rigorously vet all our partners and only work with those who are trusted and secure. That said, we recommend reading the privacy policy of any third-party service before using it.

Payment Security: Your payment credentials (such as your bKash/Nagad PIN) are never stored with us. All payment processing is handled entirely through secure third-party gateways.

11

Privacy Policy Updates

Zd22 may update this Privacy Policy at any time due to business changes, new legal requirements, or technological developments. We will notify you of changes in different ways depending on their nature:

  • For minor changes, only the "Last Updated" date at the top of this page will be revised.
  • For significant changes, you will be notified via email or platform notification.
  • For major changes, 30 days' notice will be given before they take effect.

Continued use of the platform after any policy update will be considered acceptance of the revised terms. We recommend reviewing this page regularly.

12

Contact Us

For any questions or concerns about this privacy policy, or to exercise your rights, please get in touch with us. Our dedicated privacy team typically responds within 24–48 hours.

Email: [email protected]
Response Time: 24–48 hours (business days)
Language Support: Bangla & English

If we fail to resolve your complaint, you have the right to lodge a complaint with the relevant data protection authority.

Play safe, Trust zd22

Done reading our privacy policy? Join zd22 now and enjoy slots, fish games, and Sports Betting in a fully secure environment.

By registering, you agree to our Privacy Policy and Terms & Conditions. 18+ only.

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